How everything works.

Head to skylinemedia.pro and hit Book Now — it's in the menu and on just about every page. That takes you to the booking portal.

1. Sign in — email or phone + password, or grab a one-time code by text or email. First time? Click Create an Account — name, phone, email, and brokerage is all it takes.
2. Pick your service — every bundle and à la carte option is listed, and each one expands to show exactly what's inside. Select what the listing needs.
3. Listing details — address, list price, square footage, vacant or occupied, and whether you want the basement or garage shot. Anything marked with an asterisk is required.
4. Add-ons — toggle on any extras you want. The invoice total updates as you go.
5. Contact info — pre-filled with your details. You can add the homeowner or a teammate at the bottom of the page: the homeowner gets appointment reminders and the pre-shoot checklist, and never sees the invoice.
6. A few questions — quick ones, based on what you ordered. Answer anything with an asterisk.
7. Entry method — how we get in: you'll meet us, lockbox, and so on.
8. Pick your time — choose one of the first three openings, or hit See More for the full calendar. Greyed-out dates are full; tap an open date to see its times.
9. Confirm — review the order, enter a coupon or referral code if you've got one (I have a coupon or referral code on the right), agree to the terms, and Submit.

Your confirmation email lands instantly, the shoot goes straight onto our calendar, and we'll see you at the time you picked.

The short version: clear the driveway, open every curtain and blind, turn on all the interior lights, and get counters, coffee tables, and floors clear of clutter and personal items. Beds made, bins and cleaning supplies out of sight, cords and remotes tucked away. Pets and their bowls and beds put away too.

Anything we can't move on the day, we shoot around — so the hour before we arrive is the hour that shows. The full room-by-room list is on the checklist, and it's downloadable to send straight to your seller.

Go to skylinemedia.pro, hit Book Now, and log into the portal — email or phone + password, or a one-time code by text or email. Across the top menu you'll see Order Now, Referral Program, Listings, and Invoices — click Listings.

Every order you've placed with us lives here, past and upcoming, each address on its own tile. Find the appointment you need to move (this works for cancellations too), and you'll see two icons on the tile: one to view order details, one to reschedule or add notes — click that one.

From there you can leave a note for the team (running late, want to add something, anything we should know) or click Request a Reschedule. It'll ask the reason, then open the calendar — pick from the first three openings or hit See More for the full view. Greyed-out dates are full. Choose your new date and time, confirm it, and you're moved.

Go to skylinemedia.pro, hit Book Now, and log into the portal. In the top menu, click Listings — every order you've placed is here, each address on its own tile. Find the upcoming order, and on its tile click the reschedule or add notes icon.

Leave your request in the notes — “add a twilight,” “add the 360 tour,” whatever the listing needs. We see the note and add the service to your order, as long as the day's schedule has room for the extra shoot time. If it doesn't, we'll reach out and get the order moved to a date and time that fits everything you want, so nothing gets shortchanged on site.

When your order's finished, an email lands with your links. (You may get two emails — one with View Order Details / View Invoice, and one with View Branded Page / View Unbranded Page / View & Download Media.)

First: pay the invoice — that's what unlocks everything. Until it's paid, every link routes you to the invoice screen, which shows your photos watermarked (photos only at this stage — video, floor plans, and tours stay hidden until payment). On the right you'll see the total and a Pay Now button. Pay it, and the watermarks disappear and your full order unlocks.

Once paid, here's your delivery page, top to bottom:

• Two property websites at the top — your branded site (your headshot, logo, and branding) and your unbranded site (clean, MLS-safe). Each has its own URL with view, share, and QR-code buttons.
• Below those, tabs for everything you ordered — Photos, Video, Floor Plans, Marketing Content, and so on.

To download photos: open the Photos tab, tap the button in the top corner of any image to select it individually — or hit Select All — then click Download. Everything you selected saves to your device (wherever your browser puts downloads). Repeat for each tab, and for branded vs. unbranded versions.

Branded vs. unbranded, in one line: same media, two versions — branded carries you and your branding, unbranded doesn't. If you ordered agent-on-camera video, you get both cuts in the same order: the branded property site plays the version with you on camera; the unbranded site plays the identical video without you. The two sites look the same — the media on them is what differs.

Go to skylinemedia.pro, hit Book Now, and log into the portal — email or phone + password, or a one-time code by text or email. In the top menu, click Listings, find the property, and on its tile click Property Website Builder. (Your delivery emails link straight there too.) What you edit here is exactly what visitors see on your branded and unbranded URLs.

The sections. Your site is built from stacked sections — Landing, Property Info, Gallery, Videos, Floor Plan, and more (add extras anytime: 3D tours, custom info blocks, files). Each section has a small grid of dots on its left — drag those to reorder the page top to bottom. Click a section to expand and edit it:

• Property Info — set the display title, the navigation label, and whether it shows in the menu (checked by default). The description field is where your MLS-style remarks go, and below that sit icon / label / value rows — price, beds, whatever you want to feature — all fully editable. Save when done.
• Gallery — every photo from the shoot, each with a checkbox controlling whether it displays on the site. Reorder, remove, or download individually. Save.
• Every other section works the same way — expand, adjust, save.

Below the sections: the Other panel — four tools worth knowing:

• Website Settings — change the site theme, your URL slug, primary and secondary colors, add music, and set the logos on the display page.
• Page Pop-ups — add a lead-capture or contact form that appears after a delay you choose. Every lead it captures goes straight to your email — not to Skyline. Your listing, your leads.
• Traffic Report Setup — add a subscriber (you, or your seller): name, email, and a day of the week. Every week on that day, an automatic report goes out — total views, top-performing media, seven-day history, visitor cities, desktop vs. mobile. Set one up for your homeowner and they get proof, every week, of how their home is performing and what you're doing to market it.
• Order Logs — the record of the order.

Everything saves per section — adjust as often as you like, live immediately on both URLs.

Three ways in — all lead to the same place:

• From your delivery email, click View Invoice, then the Marketing Content button.
• Or from the View & Download Media email — the same Marketing Content button is there.
• Or through the portal: go to skylinemedia.pro, hit Book Now, log in, click Listings in the top menu, find the property, and on its tile click Open Marketing Toolkit. (Marketing content unlocks once the shoot's done and the invoice is paid — upcoming shoots won't have it yet.)

Inside, you'll see tabs across the top: Manage Property Information, All, Flyer, Postcards, Social Media Reel, and Social Media Tile.

Start with Manage Property Information — set the description (think your MLS remarks), price, beds, baths, square footage, and lot size. Everything you enter here flows into all the marketing pieces automatically. Save it.

Then pick a piece and make it yours. Choose a tab — say Postcards — click the sample, and it opens a full design editor, Canva-style, except your listing's media and details are already loaded. Swap photos, move and resize text, change colors, add elements, adjust the background — build it the way you want it. Save, then download or share. Repeat for flyers, reels, tiles — whatever the listing calls for.

Flyers print-ready when you are — run them yourself or send the file to your printer.

Both routes start at your delivery page: when your order's finished, an email lands with your links — click View & Download Media to open it.

With your team: fastest way is the property website — send the branded or unbranded URL, or the QR code, straight from your delivery page (the Share button next to each site does it in a tap). Everything lives there — photos, video, tours — no files to attach.

With your MLS: MLS systems need the files themselves — so download your media from the delivery page first, then upload through your MLS's normal process. Use the unbranded versions for MLS — that's what they're for.

Co-listing? Add your teammate while placing the order — on the contact info page during checkout, you'll find options at the bottom to add a team member (or the homeowner). They're on the order from the start.

Go to skylinemedia.pro, hit Book Now, and log into the portal — email or phone + password, or a one-time code by text or email. In the top menu, click Invoices. Two tabs on the left: Pending and Paid.

Pending shows anything with a balance — center screen you'll see the amount due, any credits on your account (they can run positive or negative), and your total.

Paid is your full receipt history. Every invoice lists its reference number, total, amount due, invoice date, due date, and date paid — plus three actions on each: view (opens the invoice with the listing address and media), download PDF, or send by email to whoever needs it — your bookkeeper, your accountant, the office.

Your delivery emails get you there too — when a finished order lands in your inbox, the View Invoice button inside jumps straight to that order's invoice.

Go to skylinemedia.pro, hit Book Now, and log into the portal — email or phone + password, or a one-time code by text or email. In the top menu, click Referral Program — your code is waiting there. Every Skyline client has one.

Send it to any agent at any brokerage. They enter it on the last page of their first checkout, fifty dollars comes off their order, and fifty credits your account automatically.

No limit on how many times you share it. Code entry is for first-time clients, and the credit lands on its own — no form, no reminding us at checkout.

Tell us, and we fix it. That's the Triple-R Guarantee: retouch if a frame needs work, reshoot if the coverage missed, and a refund if we can't make it right. No argument, no invoice held hostage.

Reply to your delivery email, or call or text 603-769-1833. The faster you flag it, the faster we can get back out — same property, same light, if it comes to that.